Shipping policy

Shipping Policy

Every DarkerFun order is prepared and sent with discretion as the priority. Here's what to expect.

Processing time

We process most orders within 24 hours. During high-volume periods, sales, or holidays, processing may take 1–3 business days. You'll receive a confirmation email when your order is placed, and a separate notification with tracking once it ships.

Shipping times

Estimated delivery is 7–12 business days after processing. Delivery estimates are not guarantees; once a package leaves our hands, carrier timing is outside our control.

Discreet packaging

Every order ships in plain, unbranded packaging. There is no logo, no product name, and nothing on the exterior that indicates what's inside or where it came from. The sender details are neutral. Whoever sees the package — a courier, a neighbor, a front desk — sees only a plain parcel.

Discreet billing

Your order appears on bank and card statements under a neutral descriptor — never "DarkerFun" and never a product name.

Shipping costs

Shipping is calculated at checkout based on destination and order size. Orders over $75 ship free. [Adjust if your threshold differs.]

Tracking

Once your order ships, you'll receive a tracking number by email. Please allow 24–48 hours for tracking to update after you receive it.

Wrong address

Please double-check your shipping address at checkout. We're not able to reroute a package once it's shipped, and orders sent to an incorrectly entered address can't be refunded if they're lost as a result.

Lost, delayed, or stuck packages

If tracking shows your order is significantly delayed, stuck, or lost, contact us at info@darkerfun.com and we'll work with you to resolve it. For damaged or defective items, see our Return & Refund Policy.

Questions

Any shipping question, reach us at info@darkerfun.com — we're happy to help, discreetly.